TERMS & CONDITIONS

This document governs the manner in which Frasspot collects, uses, maintains and discloses information collected from users (each, a “User”) of the Frasspot.com website (“Site”). This document applies to the Site and all products and services offered by Frasspot.

By using this Site and any of our products and services, you acknowledge that you have read, accepted and agree to our terms.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, place an order, subscribe to the newsletter, respond to a survey, email or call us, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

We do not seek sensitive personal information such as your race, political beliefs, religion, political associations, sexual preference, or genetic information.

Occasionally, we may request demographic information (like your age or gender) or information about your interests and preferences. In most instances, you do not have to provide us with this information to receive the publication, product or service you have requested. We use this optional demographic and preference information to tailor or improve our products and service offerings, as well as for internal marketing research purposes.

We only ask for personal information that is relevant to the objective as agreed in the terms of service contract.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. We use this information to monitor and improve our websites. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system, browser type and the Internet service providers utilized, information about your visits to and your activity on our Site including content you view and interact with, the address of the website you arrived from and other clickstream behavior (including pages you view, links you click, products you add to your cart, the length of your browsing session, your IP (Internet Protocol) address and your device’s approximate location at the time of browsing). IP addresses are not linked to personally identifiable information.

Product Purchases
When you purchase products offered through one of our websites or publications, we collect your credit card and other payment information. We use this information to process your orders, to better assist you when you visit or contact us in the future, as well as to improve our product offerings. Your credit card transaction is processed through a secure Payment Service Provider and your card data is not retained.

Subscriptions
Digital and print subscriptions will automatically renew at the end of each subscription term. Renewal charges will be applied through the same method of payment that was originally provided. Payment methods can be changed by logging into your Frasspot account. The auto-renew option can also be canceled on your Frasspot account and your subscription will expire at the end of its term. When you purchase a subscription to Frasspot, your details are added to Frasspot’s newsletter database in order for you to create your full account. You can unsubscribe from the newsletter database at any time after you have activated your account.

Exchanges and Refunds
We are unable to exchange and refund delivered print items, such as magazines and newspapers or used vinyl records and vinyl records accessories. However, if you never received your print items or received the wrong item please contact our customer service at support@frasspot.com and we will resolve the issue. Should a product be subject to further conditions relating to its eligibility for a refund or exchange it will be advertised accordingly. Refunds will be issued to your original payment method. This does not affect your statutory rights.

Prices and Currency
Prices are expressed in USD, specified on the receipt of purchase and must be paid in the Sell Currency. When the purchase is paid with a foreign currency, the exchange rate is determined by the customer’s bank. Sales taxes such as GST or VAT may be charged in accordance with the laws of the customer’s location, and where applicable will be converted at a rate determined by the customer’s bank.

Eligibility
The shop is intended for Users who are sixteen (16) years of age or older, and any purchases made on the Site’s shop by a person fifteen (15) years of age or younger should be made under the supervision of a legal parent or guardian who is fully able and competent to comprehend and adhere to the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement and on the shop, and to abide by and comply with this Agreement.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

What types of cookies do we use?

  • Per-session cookies – We only use these while you are visiting our website and they are deleted when you leave. They remember you as you move between pages, for example recording the items you add to an online shopping basket. They also help maintain security.

  • Persistent cookies – These cookies stay on your computer until they expire or are deleted.

  • First and third-party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user – the website displayed in the URL window. Third-party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third-party cookie.

Below is a full list of all different third-party cookies that we use:

Google Analytics
Google operates the Google Display Network: a collection of millions of websites and mobile applications that are powered by display advertising, including many Google services like YouTube. To learn more about how Google collect and use information for online advertising, please visit http://www.google.com/intl/en/privacy.html

Twitter Share Button
When you create or log in to an account on http://www.twitter.com cookies are stored on your computer in order to remain logged-in to your twitter account when visiting http://www.twitter.com again. The Twitter Share Button used on our Website is hosted by http://www.twitter.com and your browser, therefore, sends this cookie data to Twitter when creating the button inside your browser. This data is used by Twitter in order to associate the Twitter Share Button with your Twitter account. Please note that this data is not accessible to us, and is not sent to us by Twitter.

More information about this cookie and Twitter’s Privacy Policy can be found at http://www.twitter.com/privacy

Pinterest
Pinterest lets you organize and share all the things you find on the web. People use pinboards to plan their weddings, decorate their homes, and organize their favorite recipes. http://pinterest.com/about/privacy/

Facebook Connect
Facebook Developers is a social media platform that allows Facebook users to create Social Plugins, Graph APIs, and Social Channels, that enables websites to provide engaging social experiences to their users. https://www.facebook.com/about/privacy/

Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.

  • The categories of sources for the personal information we collected about you.

  • Our business or commercial purpose for collecting or selling that personal information.

  • The categories of third parties with whom we share that personal information.

  • The specific pieces of personal information we collected about you (also called a data portability request).

  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

    • sales, identifying the personal information categories that each category of recipient purchased; and

    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

We do not provide these access and data portability rights for B2B personal information.

Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

  • Debug products to identify and repair errors that impair existing intended functionality.

  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.

  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

  • Comply with a legal obligation.

  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We do not provide these deletion rights for B2B personal information.

Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by mailing or emailing us your request pursuant to the contact information contained in the Privacy Policy.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information, at our discretion, that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative

  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights
If you are 21 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by mailing or emailing us your request pursuant to the contact information in Section 9.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by mailing or emailing us your request pursuant to the contact information contained in this Privacy Policy.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.

  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

  • Provide you a different level or quality of goods or services.

  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please submit a request to us by mailing or emailing us your request pursuant to the contact information contained in this Privacy Policy.

Rights for Persons Covered by GDPR
If you are “data subject” for whom the processing of personal information is subject to REGULATION (EU) 2016/679 (GDPR) or the U.K. General Data Protection Regulation (“UK GDPR”) (“Covered Person”), the rights described in sections (A) through (G) apply to you.

  1. Right of access, rectification, erasure and restriction of processing: you may obtain access to your personal information stored by us by contacting us. If we process or use your personal information, we shall endeavor to ensure, by implementing suitable measures, that your personal information is accurate and up to date for the purposes for which they were collected. If your personal information is inaccurate or incomplete, you may obtain the rectification of such personal information by contacting us. You may obtain the erasure or restriction of processing of your personal information in situations where no legitimate business purpose exists or the further storage is unnecessary under statutory storage obligations.

  2. Right to data portability: you may receive the personal information about you that you have provided to us, in a structured, commonly used and machine-readable format or transmit this information to another controller. To exercise this right, contact us.

  3. Right to object: you may object, on grounds relating to your particular situation, to the processing of your personal information. To exercise this right, you must contact us as provided herein. To the extent your personal information is processed for reasons other than direct marketing, you understand and agree that we have compelling legitimate reasons for information processing, such as providing access to our Services. You may use ad-blocking software to limit information capture and usage. You may also contact us with questions about this policy or to make a removal request. Making a request does not guarantee that the request will be honored.

  4. Right to withdraw your consent: If you have given your consent to the collection or processing of your personal information, you may withdraw your consent without affecting the lawfulness of processing based on consent before its withdrawal by contacting us in writing.

  5. Right to lodge a complaint: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority in the Member State of your residence, place of work or place of alleged infringement if you consider the processing of your personal data is infringing on GDPR or UK GDPR.

    We currently store your personal information in the United States, but your personal information may be transferred, stored, or processed in a location outside of the United States.

  6. If you make a request under sections (A) – (E) above, requests can be emailed directly to privacy@aimeleondore.com. Please try to provide us with as much detail as possible as to what you are seeking. The GDPR and UK GDPR allow us one (1) calendar month to respond to requests from the date we receive your request.

  7. The legal basis for processing your personal information is:

    1. You have given us consent by agreeing to abide by our Privacy Policy and Terms of Service and continuing to access the Services; and

    2. Processing is necessary in order for us to comply with legal obligations.

How we use collected information
Frasspot may collect and use Users’ personal information for the following purposes:

To improve customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.

To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, invite Users to an event, run a contest or conduct a survey
To send Users information they agreed to receive about topics we think will be of interest to them. To assess and analyze our market, customers, products, and services based on legitimate interests and to evaluate, review and improve our products and services.

For marketing and advertising purposes
Where we have the appropriate permissions, we will use your information to market and advertise products and services from Kinfolk and its advertising clients. We always try to give you relevant content, products, and services based on the information you share with us, however, if you would prefer to stop receiving marketing communications from us at any time, let us know by writing to info@frasspot.com or by following the opt-out instructions in the relevant communication. Please note that this will not stop you from receiving service messages from us regarding your account or use of products and services that you’ve purchased.

To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, promotions, offers, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

To recruit
Occasionally we may use your personal information to contact you to conduct job interviews for positions at Frasspot, if applicable, such as if you have provided information in the context of an application for a job in our company.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. When an automatic payment is completed on a subscription, an order is generated to keep a record of the payment, securely.

We store personal information for only as long as we have a reason to keep it. The retention period depends upon the purpose for which we have received or collected the data and upon any legal obligations to retain the data.

Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined herein. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may also use your information in the following ways:
when necessary for our employees, agents, subcontractors, suppliers or commercial partners to provide us with a related service or perform a task on our behalf. Any third parties employed by us to process your data on our behalf are subject to contractual obligations to protect the security of your data in accordance with the terms of this form:

  • when we are of the opinion that it is necessary for other companies, financial institutions or institutions to enforce the law in the context of fraud prevention or detection;

  • in the form of statistical aggregated information, including information relating to sales and web-usage, for advertisers and our business partners to monitor the efficacy of our business partnerships and to sell advertising. We may also pass such information onto reputable third parties for onward sale;

  • in the event that Frasspot is, or its assets are substantially, acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, then customer information may be one of the transferred assets;

  • when necessary to pursue Frasspot’s legitimate interests or when required or permitted by law.

Any distribution of your personal data by us to a carefully selected third party or to one of the third parties mentioned in the above list is in accordance with the provisions of the General Data Protection Regulation. Third parties may not use your personal data for purposes other than those we have recorded, in accordance with the purposes described in this document and third parties must have taken the security measures necessary for the protection of the personal data against unauthorized processing and against unintentional loss, destruction or damage to your personal data.

Linked third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Opting out of cookies

We provide you with choice over the use of cookies as described in this policy.
Please note that our websites may not work correctly if you change certain preferences, such as disabling all cookies.
Please also note that after applying these settings, you will continue to receive advertising, although it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.

First Party Cookies. If you’d rather we didn’t use cookies when you visit us, click here for information on how to configure your browser settings to reject cookies. Please note, disabling these types of cookies won’t turn off advertising on our websites and the advertising you see may be less relevant to you.

Third Party Cookies. If you would like to opt-out of third-party cookies, here are some options:

  • If you would like to opt-out of receiving personalised ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI), or who follow the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for Online Behavioral Advertising, you can by visiting the opt-out pages on the NAI website and DAA website or click here to opt out.

  • Google provides a suite of tools to control its cookies:

    • Google Analytics, which is a tool used to track and report website traffic, provides an opt-out browser add-on that can be downloaded here.

    • Google Safety Centre has a tool where you can control the ads you see on Google and control the data used for serving ads to you. It can be found here.

  • If you wish to block other cookies, including those being served by companies that are not part of the NAI or the DAA you can use the browser-level cookie controls described below.

Browser- Level Cookie Controls

Most browsers allow you to manage cookie settings. These settings can usually be found in the ‘Settings’, ‘Options’ or ‘Preferences’ menu of your browser. The links below are provided to help you find the settings for some common browsers.

Copyright

We respect the intellectual property of others, and we ask you to do the same.  If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

A description of the copyright work that you claim has been infringed;

A description of where the infringing material is located on the Services;

Your address, telephone number, and email address;

A statement by you that you have a good faith belief that the alleged infringing use is not authorized by the copyright owner, its agent, or the law; and

A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can reach us directly by emailing us at terms@frasspot.com with the subject “Copyright Infringement.” Please note that we may request additional information before removing any allegedly infringing material.

Changes to this privacy policy
Frasspot has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via email:

Attn: Frasspot C/O Parsimony Creative Design, LLC

info@frasspot.com

For advertising terms click here.

This document was last updated on March 6th, 2024.